CKC Laboratories Online Privacy Statement

CKC Laboratories, Inc. is committed to protecting your privacy. Please read the CKC Laboratories, Inc., herein known as “CKC”, Online Privacy Statement below. This CKC Online Privacy Statement applies to data collected by CKC through the majority of its Web sites and services, as well as its offline support services. It does not apply to those CKC sites, services and products that have their own privacy statements.

Collection of Your Personal Information

In order to access some CKC services, you will be asked to sign in with an e-mail address and password, which we refer to as your credentials. As part of creating your credentials, you may also be requested to provide questions and secret answers, which we use to help verify your identity and assist in resetting your password, as well as an alternate email address.

At some CKC sites, we ask you to provide personal information, such as your e-mail address, name, home or work address or telephone number. We may also collect demographic information, such as your ZIP code, age, gender, preferences, interests and favorites. If you choose to make a purchase or sign up for services, we will ask for additional information, such as your credit card number and billing address, which is used to create a CKC billing account.

We may collect information about your visit, including the pages you view, the links you click and other actions taken in connection with CKC sites and services. We also collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times and referring Web site addresses.

When you receive newsletters or promotional e-mail from CKC, we may use web beacons, customized links or similar technologies to determine whether the e-mail has been opened and which links you click in order to provide you more focused e-mail communications or other information.

In order to offer you a more consistent and personalized experience in your interactions with CKC, information collected through one CKC service may be combined with information obtained through other CKC services. We may also supplement the information we collect with information obtained from other companies. For example, we may use services from other companies that enable us to derive a general geographic area based on your IP address in order to customize certain services to your geographic area.


Use of Your Personal Information

CKC collects and uses your personal information to operate and improve its sites and deliver the services or carry out the transactions you have requested. These uses may include providing you with more effective customer service; making the sites or services easier to use by eliminating the need for you to repeatedly enter the same information; performing research and analysis aimed at improving our products and services; and displaying content and advertising that are customized to your interests and preferences.

We also use your personal information to communicate with you. We may send certain mandatory service communications such as welcome letters, billing reminders, information on technical service issues, and announcements. We may also occasionally send you product surveys or promotional mailings to inform you of other products or services available from CKC and its affiliates.

Personal information collected on CKC sites and services may be stored and processed in the United States, and by using a CKC site or service, you consent to any such storage and processing. CKC abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.


Sharing of Your Personal Information

Except as described in this statement, we will not disclose your personal information outside of CKC and its controlled subsidiaries and affiliates without your consent.

Some CKC services may be co-branded and offered in conjunction with another company. If you register for or use such services, both CKC and the other company may receive information collected in conjunction with the co-branded services.

We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, software development, hosting websites, processing transactions, or performing statistical analysis of our services. Those companies will be permitted to obtain only the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose

We may access and/or disclose your personal information if we believe such action is necessary to: (a) comply with the law or legal process served on CKC; (b) protect and defend the rights or property of CKC (including the enforcement of our agreements); or (c) act in urgent circumstances to protect the personal safety of users of CKC services or members of the public.


Accessing Your Personal Information

You may have the ability to view or edit your personal information online. In order to help prevent your personal information from being viewed by others, you will be required to sign in with your credentials (e-mail address and password). The appropriate method(s) for accessing your personal information will depend on which sites or services you have used.

Some CKC sites or services may collect personal information that is not accessible. However, in such cases, you may be able to access that information through alternative means of access described by the service


Communication Preferences

You can stop the delivery of future promotional e-mail from CKC sites and services by following the specific instructions in the e-mail you receive. These communication choices do not apply to mandatory service communications that are considered part of certain CKC services, which you may receive periodically unless you cancel the service.


Security of Your Personal Information

CKC is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, which are located in controlled facilities. When we transmit highly confidential information (such as a credit card number or password) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always choose to log out before leaving a site or service to protect access to your information from subsequent users.


Use of Cookies

CKC Web sites may use "cookies" to enable you to sign in to our services and to help personalize your online experience on some sites. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you. Cookies cannot be used to run programs or deliver viruses to your computer.

CKC Web sites may use cookies to store your preferences and other information on your computer in order to save you time by eliminating the need to repeatedly enter the same information and to display your personalized content and appropriate advertising on your later visits to these sites.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to sign in or use other interactive features of CKC sites and services that depend on cookies.


Use of Web Beacons

CKC Web pages may contain electronic images known as Web beacons - sometimes called single-pixel gifs - that may be used to assist in delivering cookies on our sites and allow us to count users who have visited those pages and to deliver co-branded services. We may include Web beacons in promotional e-mail messages or our newsletters in order to determine whether messages have been opened and acted upon.

CKC may also employ Web beacons from third parties in order to help us compile aggregated statistics and determine the effectiveness of our promotional campaigns. We prohibit Web beacons on our sites from being used by third parties to collect or access your personal information.

Finally, we may work with other companies that advertise on CKC sites to place Web beacons on their sites in order to allow us to develop statistics on how often clicking on an advertisement on a CKC site results in a purchase or other action on the advertiser's site.


Controlling "Spam" or Unsolicited E-mail

CKC is concerned about controlling unsolicited commercial e-mail, or "spam." CKC has a strict Anti-Spam Policy. CKC will not sell, lease or rent its e-mail subscriber lists to third parties. While CKC continues to actively review and implement new technology, such as expanded filtering features, there is no currently available technology that will totally prevent the sending and receiving of unsolicited e-mail. Using tools such as the Inbox Protector and being cautious about the sharing of your e-mail address while online will help reduce the amount of unsolicited e-mail you receive.


Enforcement of This Privacy Statement

If you have questions regarding this statement, you should first contact us.


Changes to This Privacy Statement

We will occasionally update this privacy statement to reflect changes in our services and customer feedback. When we post changes to this Statement, we will revise the "last updated" date at the top of this statement. If there are material changes to this statement or in how CKC will use your personal information, we will notify you either by prominently posting a notice of such changes prior to implementing the change or by directly sending you a notification. We encourage you to periodically review this statement to be informed of how CKC is protecting your information.


Changes to This Privacy Statement

CKC welcomes your comments regarding this privacy statement. If you have questions about this statement or believe that we have not adhered to it, please contact us.


CKC Laboratories, Inc., 5046 Sierra Pines Drive, Mariposa, CA, 95338
Phone: (209) 966-5240
Fax: (866) 779-9776
International Fax: (858) 300-5341
©2006 CKC Laboratories, Inc. All rights reserved.
  ©2014 CKC Laboratories, Inc. All rights reserved. Contact Us  |  Privacy Policy  |  Terms of Use